This Privacy Policy explains how NOVABOLT LLP (TОО «NOVABOLT») (“NOVABOLT”, “we”, “our”, “us”) collects, uses, discloses, and protects personal data in the course of operating our website, handling RFQs and contracts, providing services, and managing supplier and candidate relations.
We are committed to processing personal data lawfully, fairly, and transparently in line with applicable laws, including the Law of the Republic of Kazakhstan on Personal Data and Their Protection and (where relevant to the data subject or processing context) the EU/UK GDPR and other regional requirements.
NOVABOLT LLP (TОО «NOVABOLT»)
Kazakhstan (HQ): Office 412, 4th Floor, “Yuzhny” Business Center, 15B Timiryazev St., Almaty 050013, Kazakhstan
Email (privacy & RFQ): mro@novabolt.kz
Phone (KZ): +7 (771) 507 25 45
Regional presence for operations and logistics (not necessarily separate controllers):
If you have questions about this Policy or wish to exercise your privacy rights, contact mro@novabolt.kz with the subject “Privacy”.
This Policy applies to:
It covers personal data processed online (e.g., web forms, cookies) and offline (e.g., contracts, emails, site visits).
Data you provide directly
Data collected automatically
Data from third parties
We do not intentionally collect special category data (e.g., health, biometrics) via the website. If such data becomes relevant (e.g., site access/HSE for visitors), we process it only with a lawful basis and appropriate safeguards.
We process personal data for the following purposes and legal bases (examples; actual basis depends on the situation and jurisdiction):
Where the law requires consent, we will request it clearly and allow withdrawal at any time (withdrawal does not affect prior lawful processing).
We use cookies to operate the site, remember preferences, and understand usage patterns.
Categories we may use:
Where required, we present a cookie banner/manager to obtain consent for non-essential cookies. You can also manage cookies through your browser settings. For more detail, see our Cookie Policy.
We do not sell personal data. We may share data with:
We require recipients to keep data confidential and secure, and to use it only for the intended purpose.
Because we operate across Kazakhstan, the EU, the UAE, and the USA, data may be transferred to countries with different data protection laws. We implement appropriate transfer safeguards, such as:
We only transfer data necessary for the specified purpose and limit access to authorized personnel.
As a Kazakhstan-based company, we primarily process data within the Republic of Kazakhstan. However, if personal data is transferred outside Kazakhstan (e.g., to international partners in the oil and gas industry), we ensure:
Data localization requirements may apply for certain state-related data, in line with Kazakh legislation.
We keep personal data only as long as needed for the purposes described or as required by law, contracts, or audit needs. Retention criteria include:
When data is no longer needed, we aim to delete or anonymize it securely.
We apply technical and organizational measures to protect personal data, including (as appropriate):
No method of transmission or storage is 100% secure; we continuously improve our safeguards.
Depending on your jurisdiction and the legal basis, you may have some or all of the following rights:
We will respond within legally required time frames. We may request additional information to verify your identity and clarify the scope.
How to exercise your rights: email mro@novabolt.kz with the subject “Data Subject Request”, describe your request and the context (customer, supplier, candidate, etc.).
Our services and website are not directed to children, and we do not knowingly collect personal data from individuals under the age required by applicable law. If you believe a child provided personal data to us, contact mro@novabolt.kz so we can take appropriate action.
We may send B2B communications about solutions relevant to your role or industry. You can opt out at any time using the unsubscribe link or by emailing mro@novabolt.kz. Opting out will not affect essential operational messages (e.g., order updates).
Our website may contain links to third-party sites or platforms. We are not responsible for their privacy practices. Review their policies before submitting data.
We may update this Policy to reflect changes in laws, technology, or our operations. We will post the updated Policy with a new effective date and, when required, request renewed consent for material changes.
For region-specific questions, contact mro@novabolt.kz.
Primary contact for privacy matters
NOVABOLT LLP (TОО «NOVABOLT»)
Office 412, 4th Floor, “Yuzhny” Business Center, 15B Timiryazev St., Almaty 050013, Kazakhstan
Email: mro@novabolt.kz
Phone: +7 (771) 507 25 45
If you are located in the EU/UK/USA/UAE and prefer to contact a regional representative first, use the emails listed in Section 1. We will coordinate a response and, if needed, involve our Kazakhstan HQ for controller-level decisions.
